Privacy Policy

Effective Date: [Insert Date, e.g., October 26, 2025]

This Privacy Policy describes how Tajbee Traders Private Limited ("we," "us," or "our") collects, uses, processes, and protects the personal information of users ("you") of our website, www.tajbee.in, and the services offered therein (the "Service").

By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Service, primarily for the purpose of processing transactions and providing a functional service.

1.1 Information You Provide Directly

This includes Personal Identifiable Information (PII) you voluntarily provide when placing an order, registering an account, or contacting us.

• Contact Data: Name, email address, physical address (for billing and shipping), and telephone number.

• Account Data: Username and password (hashed and stored securely).

• Order Data: Details of products or services purchased.

1.2 Payment Transaction Information (Mandatory Gateway Disclosure)

We use a third-party payment gateway, such as Razorpay, to process all payments securely.

• Sensitive Payment Data: We DO NOT STORE any sensitive payment card details, including full card numbers, CVV codes, or PINs, on our servers. This data is transmitted directly from your browser to the payment gateway in an encrypted format.

• PCI Compliance: Our payment gateway provider is responsible for ensuring the security of your payment card information and is certified to comply with the Payment Card Industry Data Security Standard (PCI-DSS).

• Transaction Metadata: We store non-sensitive transaction information provided by the gateway, such as the transaction ID, the last four digits of the card used, the card type, the expiry date, and the amount paid, for order verification and auditing purposes.

1.3 Automatically Collected Information

When you access the Service, we may automatically collect certain non-PII information from your device.

• Usage Data: Details of your visits, including traffic data, clickstream data, page response times, and the resources you access.

• Device and Connection Data: Internet Protocol (IP) address, operating system, browser type, device identifiers, and geographic location based on your IP address.

2. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (like pixels and web beacons) to enhance your experience, analyze site usage, and support security functions.

• Cookies: Small data files stored on your device's hard drive. We use necessary cookies for the site's function (e.g., maintaining your shopping cart session).

• Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

We use the information we collect primarily to fulfill our contractual obligations to you and run our business operations:

1. Service Provision: To process and fulfill your orders, manage your account, and provide customer support.

2. Payment Processing: To securely transmit necessary payment and billing information to our payment gateway provider for transaction authorization.

3. Communication: To send you transaction confirmations, invoices, and necessary security notices.

4. Improvement: To monitor and analyze usage patterns and trends to improve our Service, products, and website functionality.

5. Legal Compliance: To comply with legal and regulatory obligations, including tax and accounting requirements, and to prevent fraudulent transactions.

4. Data Security and Protection

We are committed to protecting your data. We implement reasonable administrative, technical, and physical safeguards designed to secure your personal information from accidental loss, unauthorized access, alteration, and disclosure.

• Transmission Security: All data transmitted between your browser and our Service is protected by Secure Sockets Layer (SSL) encryption.

• Access Control: Access to your Personal Data is restricted to employees and agents who need the information to perform their job duties.

• Payment Gateway Security: As stated, all sensitive financial data is secured and processed by our third-party payment gateway provider which maintains its own robust security controls and PCI-DSS compliance.

5. Disclosure of Your Information

We may disclose personal information that we collect or you provide as follows:

• Payment Processors: We share the minimum required information (e.g., name, billing address, transaction amount) with our payment gateway (e.g., Razorpay) to complete the transaction.

• Service Providers: To third-party vendors, consultants, and other service providers who perform services for us (e.g., shipping carriers, website hosting, email services).

• Legal Requirements: To comply with any court order, law, or legal process, including responding to any government or regulatory request.

6. Children's Privacy

Our Service is not intended for individuals under the age of [Insert Minimum Age, typically 13 or 16]. We do not knowingly collect personal information from children under the age of [Minimum Age]. If we learn that we have collected or received personal information from a child without verification of parental consent, we will delete that information.

7. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:  Tajbee Traders Pvt. Ltd  Email: support@tajbee.in